FAQ Tour Buses2024-06-14T09:17:08+01:00

FAQ
Tour Buses

I purchased the ZTL Reduced Rate Bus Pass. What do I have to display?2024-06-10T13:05:40+01:00

You must always display the printed pdf or the receipt issued by the parking meter on the dashboard of the bus, in a clearly visible way from the outside. You must also display the hotel voucher (or equivalent document) certifying the booking and the overnight stay.

I am a Tourist Guide. How do I get credentials?2024-06-10T13:08:25+01:00

For the accreditation you must register on our online shop and enclose a copy of your card. The back office will check the correctness of the documents within one working day and only after this will proceed to insert your name in the list of authorized guides.

Where can I buy the ZTL Bus PASS?2024-06-10T13:14:59+01:00

The PASS can be purchased online or from one of the following parking meters and automatic tellers distributed at the entrance to the urban area:
-Parking meter 1007 in Via Unità d’Italia, in front of street number 288
-Automatic teller 1 in Viale del Lavoro, in front of the “San Zeno” Trade Fair Entrance
-Automatic teller 2 near parking “C” of the Stadium.

I purchased the ZTL Bus PASS online but I have to change the bus license plate. What should I do?2024-06-10T13:21:49+01:00

The change must be done directly from the reserved area in our online shop before midnight of the day prior to the trip.

What are the passenger boarding and getting off points and the authorized parking areas for tour buses?2024-06-12T08:58:00+01:00

Visit the page dedicated to BUS PARKING. It contains a list of long-term and short-term parking areas located in the City of Verona.

I purchased the ZTL Bus PASS online but I am unable to print the ticket at the end of the transaction. What can I do to have a copy?2024-06-12T08:59:03+01:00

Fill out the specific request through our DIGITAL Desk. One of our persons in charge will reply within two working days at the latest.

I have to come to Verona on a school trip, do I have to pay for the ZTL Bus PASS?2024-06-10T15:08:47+01:00

Visit the page dedicated to the ZTL BUS PASS rates. You’ll find the list of reductions and exemptions.

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